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The growing importance of tech support in the home

Achieving digital dependabilityBringing tech support up to speed with hybrid working

With large shifts in working habits, demand for quality tech support for home devices has increased. In this analysis based on a consumer survey commissioned by Asurion Europe, we discuss the phenomenon of ‘double dependency’ on devices, for both our professional and personal lives, and how this impacts consumer expectations.If you have any queries, please get in touch.